Privacy Policy

Information we collect

When you place a Willow’s Hearth order, SQUATCH IT LTD collects the details needed to process payment, prepare the order, and arrange delivery.

Payments

Payments are processed by Stripe. We do not store full card details on this website.

Analytics

We use Google Analytics to measure page views, product browsing, searches, basket actions and checkout events. Analytics events do not include customer email, name, address, phone number or full payment details.

How we use information

We use order and contact details to provide customer service, manage orders, and meet business record requirements.

Contact

For privacy questions, please use the contact routes provided for your order or the website contact page.